Terms & Conditions

Petup is strongly committed to your right to privacy. This section covers Petup’s privacy policy that highlights how we handle personally identifiable information that Petup collects when you are on our Website or App. Please read this privacy policy carefully. All information covered by Petup’s privacy policy will continue to be protected under Petup’s privacy policy irrespective of any change in your membership status in the future. By using the Petup Website or App, you accept all practices described in this privacy policy.

By using this application or any service offered by Petup, you confirm that you have read the following terms (“Terms of Use”) and agree to be bound by them. Please read these Terms of Use carefully.

You should also read the Privacy Policy, which is incorporated by reference into these terms and conditions and available in the service. If you do not accept and agree to be bound by all of the terms and conditions including the Privacy Policy, do not use the Service. Please contact us with any questions regarding these terms and conditions.

Interaction among Members

Petup does not bear any responsibility for Member-to-Member interactions— whether online, or at Member-initiated “get-togethers”, dates, or other events offline. Petup is not responsible to Members who intentionally, or otherwise, disclose their personal information in the free text areas of their profile or in any publically accessible forum

When interacting with other Members, you agree that:
You will be using your discretion when sharing personal information through Petup.
You will use the privacy tools and settings available on the Petup to protect your Member profile and ensure that other Members can only view information that you are comfortable disclosing.
You will be using your discretion when meeting and interacting with other Members.
You will be using your discretion and judgement as to the character and compatibility of other Members
You will use in a lawful and responsible manner, any information (personal or otherwise) provided by other Members.
You will not use Petup or any information provided there to solicit business or use it for commercial purposes.
You will not post content that is obscene, hurtful, defamatory, violative of copyrights or trademark rights, or violative of any law applicable to publication of such content.

What personal data we collect and why we collect it

You will be asked to register before you can use Petup. In the process, you will be asked for your name, email ID etc. After registering, you can create your personal Petup account (“Your Account”). In this respect, you are invited to provide us with your name, pictures of you, a description of yourself, details about your interests, philosophy, work and basic information about yourself (such as your age, height, religion, ethnicity, place of residence etc). We will process these data.

You can create Your Account through Facebook or Google Login. By using Facebook or Google Login, you allow the platform to share with us the (personal) data you have shared with them – such as your name, email, gender, date of birth, pictures, likes, friend information etc. We will process these data.

Non-commercial Use by Users

The Service is for personal use only. Users may not use the Service or any content contained in the Service (including, but not limited to, content of other users, designs, text, graphics, images, video, information, logos, software, audio files and computer code) in connection with any commercial endeavors, such as (i) advertising or soliciting any user to buy or sell any products or services not offered by Petup or (ii) soliciting others to attend parties or other social functions, or networking, for commercial purposes. Users of the Service may not use any information obtained from the Service to contact, advertise to, solicit, or sell to any other user without his or her prior explicit consent. Organizations, companies, and/or businesses may not use the Service or the Service for any purpose except with Petup’s express consent (such as for promoted profiles or other advertisements), which Petup may provide or deny in its sole discretion. Petup may investigate and take any available legal action in response to illegal and/or unauthorized uses of the Service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Service.

Applying for Membership

You can become a Member of Petup through an access to your Facebook information or phone number.

You must be over 18 years of age, and legally single to be considered for membership to Petup. To be considered for membership to Petup, you must also not be in any romantic relationship. You agree to inform Petup immediately of any change in your relationship or marital status to avoid misleading other Members of the Petup. Petup reserves the right to approve or reject your application for membership without assigning any reason.

By applying to be a Member, you consent to receive communication from Petup in all forms including phone calls, emails, mailers, text messages and push notifications. This consent shall supersede any registration, or preferences set, by you with the Do Not Disturb Register (DND Register) or the National Customer Preference Register (NCPR).

By accessing and using the Service, you represent and warrant that you have the right, authority and capacity to enter into these terms and conditions and to abide by all of the terms and conditions. Using the Service may be prohibited or restricted in certain countries, you are responsible for complying with the laws and regulations of the territory from which you access or use the Service.

How do we use your personnel data

We will only share your Personal Data with other users, and only what is necessary to assess if another user could be interesting for you – which will be clarified below.

We will only disclose your Personal Data to third parties if there is a legal obligation to do so by a statutory authority from the appropriate jurisdiction. We do not sell your Personal Data to third parties.

Data on Your Account:Your Account will be visible to other users. Your first name will be your identity on our platform. The description of yourself, and basic information regarding yourself will be accessible on Your Account. Members of Petup can perform targeted searches on the basis of age, religion and other information that users share on their accounts. Once you have created Your Account, the data you have shared with Facebook or Linkedin will also be linked to Your Account. If other users have also used Facebook Login and have enabled Facebook Folio, you can see which mutual connections you and other users have. We advise you to be careful with sharing information on Your Account with other users.

Your login information: We will process and store your login information to verify your identity to access Your Account.

Your email address: We do not share your email address with third parties.

Your email address will be used to: inform you of your membership status; notify you other relevant activity regarding Your Account; engage you with the application through newsletters and for troubleshooting.

SMS from Petup: By registering you give us permission to send you SMS notifications. If you wish to not receive them, please mail us at team@Petup.co.

Your geolocation: We will share your current location to make it insightful for our users who may live or work nearby. We will never share your zip code with other users of Petup. You can choose to share your geolocation, which is necessary to see which other users of Petup are nearby at any given moment. Your geolocation will be shared with other users who have shared their geolocation. Please note that we never share accurate geolocations with Petup users – the accuracy is limited to 0.5 kilometers at the most.

Your date of birth: Your date of birth is used to calculate your age, which will be visible on Your Account.

Photos you upload: While creating Your Account, it is necessary to upload pictures of yourself and to select a display picture for your account. We may use an external face recognition tool and other techniques to select the best pictures for Your Account. This selection may be based on features like image quality, composition and authenticity. Images uploaded by you may be modified by us to make them more presentable on the platform. New pictures uploaded by you will be reviewed before they appear on Your Account. The pictures that you upload will be displayed to other users. Your Avatar or other photos may also be included in email messages from Petup to other users, if Petup considers you to be a good match with that user. Your Account, including pictures might be displayed on the homepage of Petup for public viewing with your consent.

Your chat messages and other written content: Your chat messages are strictly confidential and is only processed in order to give you access to your chat-history. Please note that we do use filter software and techniques that notifies us of chat messages with inappropriate content (e.g. derogatory or aggressive language, or unlawful use of our platform for advertisements or link-building.) After such notification we reserve the right to erase the offensive content. This is applicable to other written content you post on Petup such as on My Story and My Date Idea.

Termination of Membership

Petup reserves the right to terminate your membership in the following situations:

If Petup believes that you have breached any of these terms and conditions.
If you provided incorrect or misleading information in your application for membership.
If you provide incorrect or misleading information on your online profile.
If you use a pseudonym instead of your real name on your profile.
If you create multiple accounts on Petup.
If you refuse to provide documents requested by Petup, such as a a proof of identity, to establish your identity, your relationship status, or your claims on your profile.
If you share your Petup account details with anyone.
If you share information relating to another Member, without that Member’s consent.
If you use the Petup Website to solicit business or to promote any commercial purpose.
If you use the Petup to post obscene, hurtful, or defamatory content. In such cases, Petup reserves the right to initiate legal action against you.
If you use the Petup to post content that is violative of copyrights or trademark rights, or violative of any law applicable to publication of such content. In such cases, Petup reserves the right to initiate legal action against you.
If you copy, modify, publish, transmit, distribute, perform, display, or sell anything that is the proprietary material of Petup. In such cases, Petup also reserves the right to initiate legal action against you.
If, at the sole discretion of Petup, any behaviour on your part is construed as harassment of other Members. In such cases, Petup also reserves the right to initiate legal action against you.
You may terminate your membership with the Petup at any time. You are required to inform Petup of any change in your relationship status or marital status and you are required to terminate your membership immediately if you are no longer single. Petup is not obliged to refund any part of your Subscription Fee if you or Petup terminate’s your membership for any reason, including a change in your relationship status or marital status.

Petup reserves the right to modify its subscription plans at any time. Petup will notify you of any changes to its subscription plans.

Your membership begins on the day Petup receives your Subscription Fee. However, if the Subscription plan you choose, any promotional offer of Petup that you may be using, or the terms of your invitation to join Petup provide otherwise, your membership will begin on the day specified in such Subscription plan, promotional offer, or terms of your invitation. Your membership will be activated only after Petup receives your payment of the Subscription Fee from the third party payment processor

The Subscription Fee paid is non-refundable, except as otherwise provided expressly in these Terms of Use.

Proprietary Rights

Petup owns and retains all proprietary rights in the Service, and in all content, trademarks, trade names, service marks and other intellectual property rights related thereto. The Service contains the copyrighted material, trademarks, and other proprietary information of Petup. You agree to not copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, trademarks, trade names, service marks, or other intellectual property or proprietary information accessible through the Service, without first obtaining the prior written consent of Petup or, if such property is not owned by Petup, the owner of such intellectual property or proprietary rights. You agree to not remove, obscure or otherwise alter any proprietary notices appearing on any content, including copyright, trademark and other intellectual property notices.


The Service may contain, and the Service or third parties may provide, advertisements and promotions offered by third parties and links to other web sites or resources. You acknowledge and agree that Petup is not responsible for the availability of such external websites or resources, and does not endorse and is not responsible or liable for any content, information, statements, advertising, goods or services, or other materials on or available from such websites or resources. Your correspondence or business dealings with, or participation in promotions of, third parties found in or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You further acknowledge and agree that Petup shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, information, statements, advertising, goods or services or other materials available on or through any such website or resource.

Transfer and consent to international processing

We are a growing corporation with users and operations in multiple countries, including the European Union. We have developed data practices designed to assure information is appropriately protected but we cannot always know where Personal Information may be stored or processed. We may employ other companies and individuals to perform functions on our behalf. If we disclose Personal Information to a third party or to our employees, we will seek assurances that any information we may provide to them is safeguarded adequately and in accordance with this Privacy Policy and the requirements of applicable privacy laws. Your information may be transferred to, or may be maintained on computers, computer systems and computer resources located outside of Your state or country where the privacy laws may be different (but no less stringent than the restrictions imposed by Indian law) as those where you live.If you are using our Services from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal data, including sensitive data, by Petup from your region to countries which do not have data protection laws that provide the same level of protection that exists in countries in the European Economic Area, including the United States. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.

Dispute Resolution

These Terms of Use shall be governed in all respects by the laws of Pakistan and you agree to submit to the exclusive jurisdiction of the courts in Karachi.
Petup’s failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision and does not waive the right to act with respect to subsequent or similar breaches.
If a court of competent jurisdiction holds any provisions of these Terms of Use to be invalid or unenforceable, the remaining provisions will remain in full force and effect and be construed so as to be enforceable to the maximum extent permissible by law. The section headings contained in these Terms of Use are for reference purposes only and shall not in any way affect the meaning or interpretation of these Terms of Use.

Third Party Copyrights and Other Rights Copyright Policy

Petup respects the intellectual property of others, and we ask our users to do the same. Each user is responsible for ensuring that the materials they upload to Petup do not infringe any third party copyright, trademark or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

Amendments to Terms of Use

Petup reserves the right to amend these Terms of Use at any time. Petup will notify you of the amendments at the email address provided by you to Petup.
Petup may create additional policies to govern the use of Petup, and any other services provided by Petup. Petup will circulate to each of its existing Members a copy of such policies. Continued use of Petup or Petup’s services after circulation of such policies will be deemed to be an acceptance of such policies.null

Petup policy relating to the collection, use, and protection of personal information of Members is provided in the Privacy Policy. By applying for membership you confirm that you have read this Privacy Policy and accept its terms. such policies will be deemed to be an acceptance of such policies.